Rachael Ryen Jewelry is made ethically and responsibly with the highest quality gold and sterling silver. We take pride in knowing our products are carefully crafted using the same design techniques of fine jewelry brands. Our attention to detail ensures our pieces speak for themselves and stand the test of time.
We will repair broken chains, clasps and posts within 6 months of purchase at no charge, including return shipping. After 6 months, the following charges apply to repairs plus $5.95 for shipping:
Resolder broken post: $20 each
Replacement chain: $20 (16 -18 inch)
Replacement clasp: $10
Replating: Priced out by piece
To initiate a repair, please click on the link below and complete our request form.
Repair Request Form
We will respond within 2 business days with an invoice and return shipping information to mail your item back to us.